EPAM is an American-based software development service provider company. They wanted to replace their outdated CRM system with Microsoft D365 Sales to streamline sales operations, improve lead closures, and drive growth.  

Challenge:  

Their existing CRM system has many flaws and inefficiencies. It cost them hampered sales processes and poor global collaboration. They wanted to replace it with a modern, future-ready, CRM solution that brings efficiency, productivity, and growth to their operations.  

Solution and Impact: 

EPAM upgraded to Microsoft D365 Sales and Copilot for Sales to streamline processes, improve team collaboration, and elevate data visualization to have a data-driven sales strategy and implementation. They have more than 600 users who can collaborate efficiently and drive superior sales outcomes.  

To know more about how D365 Sales helped EPAM to drive growth and improve global collaboration, download the case study.